Frequently Asked Questions

Planning the after party can be challenging. What do you wear? Who’s going with you? Which nightclub to attend? These are all questions that involve some thought after all, you only get one prom night! At PromNightlife.com, we have taken the liberty to help every prom-goer by compiling some of the most popular questions that we get asked and made all of the answers available to you. Get quick and easy answers to all of the most common questions.

Customer FAQ

Vape/Juul – can I bring it?2018-06-05T15:26:30+00:00

Vaping has become a very popular thing. But juuls, vaporizers, & electronic cigarettes are not allowed inside most of the venues that we host events in. Same as regular cigarettes, there is no smoking inside the venue. To be on the safe side, leave any vapes in your limo or party bus. However, we do allow them on our after prom cruises.

Do we serve alcohol at our events?2021-09-23T23:59:18+00:00

The safety of our students is at the helm of our priorities. As such, we do NOT serve alcohol. New York nightclubs are known for serving delicious cocktails and other alcoholic beverages. Although we will be hosting parties at some of these venues, there will be no alcohol served. We have been hosting after proms for over a decade and if you think you need liquor to have a good time, you are definitely wrong! Spend the night with your high school buddies and party-it-up anywhere. You can totally have fun without drinking alcohol!

Are our events safe?2017-11-11T09:50:03+00:00

A major concern for us is the safety of those who attend our parties. As such, we have implemented a few measures to ensure the safety of the students who attend all of our events. We search everyone before they enter. This is a mean of preventing the transference of contraband from outside the venue. We do not condone violence or law breaking at our events. If we recover dangerous items, such as drugs, the person will not be permitted to enter the venue. There is also no alcohol served at any of our events. If a teenager is found to have broken the safely regulations, they will not be allowed to enter the premises, whether or not they have purchased a ticket.

My prom is tomorrow, help me!2017-11-11T09:49:17+00:00

Our prom hotline is open 24 hours a day, 7 days a week. Call us at (212) 851-6455 and we can help you. We have multiple representatives who can help you find the after party that is right for you and help you secure a ticket. If you have an idea of what you want, just let us know and we will do the rest. We can walk you through all of the parties that are available and help you plan a memorable prom night. We are always prepared to handle any situation and at any given time.

Are our tickets authentic?2017-11-11T09:48:46+00:00

If you purchase your tickets through us (PromNightlife.com), we guarantee you that it is 100% genuine and authentic. We have over 12 years of experience as ticket distributors and we have always provided valid and authentic tickets to our customers. Whether you purchase your tickets by cash or credit, using our 100% “https” online encryption technology, you will receive real tickets that will surely grant you entrance to the party it was purchased for.

Something came up, can I get a refund?2017-11-11T09:48:15+00:00

Our refund policy states that refunds are only issued if the event is cancelled. Therefore, unfortunately, there are no refund if you simply cannot attend the event due to changes in your plans. However, you are allowed to give your ticket to someone else. The after prom event tickets are transferable. If it turns out that you’re not able to attend but you have a friend that has not yet purchased their ticket, you can hand it to them and it will be accepted.

I lost my ticket, now what?2017-11-11T09:46:46+00:00

Lost your ticket? We may be able to help!

If you bought your ticket from our website, you have an email confirmation you can print out. Simply re-print your ticket and we will accept it at the event. Only 1 print-out ticket will be accepted. Any duplicate tickets will automatically be rejected at the event.
If you bought your ticket in cash from a promoter at school or from our box office. Call us immediately and we will do our best to locate your order and make sure you can get into the after prom.
If you lost your ticket, we work on a case-by-case basis to do all that we can so that your prom night goes as smoothly as possible. Call us now if you lost your ticket, (212) 851-6455

My prom night isn’t listed2017-11-11T09:46:10+00:00

So you’re looking online and can’t seem to find your prom night? Some nights have clubs available and others have cruises – but your prom has nothing listed? Don’t’ worry, we’ve got you covered. Call us right now, (212) 851-6455, and one of our representatives will find a venue that is open on your prom night or we may just create an event for you!

Can I buy tickets at the door?2017-11-11T09:44:00+00:00

This is perhaps one of the most commonly asked questions: “I need a ticket and want to buy one at the club, can I ?” This question has 2 basic answers:

If tickets are available and have not been sold out, they will be available at the door, but at a higher price. Usually $10-$15 more per ticket. In addition, only cash is accepted if you pay at the door.
If tickets are sold out, no tickets will be available at the door. We never oversell any of our events. So, if we have hit capacity, tickets will no longer be available online or at the venue.
The key takeaway here is that you should buy your tickets at least 2 weeks in advance of the after prom to make sure they are available and you get a good price. No one wants to be left out of the club while all of your classmates party the night away.

Do we have Hookah at our events?2017-11-11T09:42:06+00:00

While Hookah lounges and bars may be a popular option nowadays for hanging out – they are not allowed in our events due to the safety hazards. Although many people believe that hookah smoking is less harmful than cigarette smoking – that’s not necessarily the case. Water pipe smoking also delivers nicotine to the lungs and can be harmful to your health. Due to the smoke from Hookah as well as cigarettes, we don’t allow these into our clubs. We want to create a comfortable environment for everyone to dance and of course – to not have the sprinklers to go off thinking that there is a fire in the venue!

Do I need ID to get into the after party?2017-11-11T09:41:02+00:00

NO ID IS REQUIRED. I repeat, NO ID is necessary. We do not check IDs like the usual New York Nightclubs, who need to ensure that you are 21 years old. The event is for high school students and so as long as you are a high school student and have purchased a ticket, you will be able to enter. Your outfit, your ticket, your limo, and your friends are all you need to ensure an awesome night-out in NYC.

Is food served at our events?2017-11-11T09:49:41+00:00

Food is not served at our events. Food is always provided at the prom, therefore we do not supply food at our nightclubs or cruises. However, if you’d like to bring a sandwich or a light snack, you are more than welcome to. Contact us directly in order to establish a meal or buffet for a large group of people. Food is not included in the ticket price.

Can we have a private after prom club?2017-11-11T09:45:24+00:00

You and your grade may be thinking of organizing a private after prom with just your friends from school. If that’s the case, we have the best party planners in Manhattan at your disposal. Whether you have a group of 100 or 300 people, we can offer exclusive lounges, nightclubs, or even cruises where you can enjoy a private experience for your after prom. If you don’t want to mingle with the rest of NYC, no problem at all! Contact us today and we’ll do all the party planning for you. Call 212-851-6455 or fill out our Private After Prom Party Form.

Can the general public attend?2017-11-11T09:44:41+00:00

Although our after prom events are hosted at famous nightclubs and venues that usually cater to the 21 and over crowd, the after proms are strictly for High School students. We do not allow the general public to attend any of our events. This is in order to make sure we do not have anyone in the older demographic mix with the “Under 21” crowd inside the venue during our event(s). Our top priority is safety and establishing an environment where High School students can enjoy their prom night celebration with each other.

What genre of music do we play?2017-11-11T09:38:25+00:00

We’ve been in the after prom business for over a 12 years. We pride ourselves in knowing exactly what type of music is needed to get the party live! Depending on the crowd and what the attendees want to hear, that’s what we play. Our DJ’s specialize in Hip-Hop, Rap, House, EDM, Top 40, Latin, Raggae and any other music genre you can possibly think of. We may even have multiple floors open at your after prom, so we can play different genres of music on each floor. If you have a special request, feel free to reach out to us and we’ll make sure to make your voices heard and play the music you want to hear.

If I buy a ticket online, how will I get it?2017-11-11T09:41:49+00:00

Buying tickets on our website, is pain-free and easy. When you checkout, you’ll receive an email confirmation. Inside the email, you’ll be directed to click a button that says “Download Tickets”. From there, you’ll be able to print your tickets out right from home. It’s instant! Your prom might be just a few hours away and if the event is not sold out, you can get your tickets very quickly.

We do offer a shipping option but that may take 3-5 business days. If you’re looking to the tickets immediately and save on the shipping cost, use the “Print-at-home” option.

Buy tickets at our Box Office2017-11-11T09:44:18+00:00

Have all of your money ready? Looking to get the after prom tickets right in your hands? Then why not come to our box office, conveniently located in Midtown Manhattan to get them? We are open 6 days a week during prom season. Buying tickets at our box office is simple and easy. There are no processing fees like like the one’s that occur if you buy them online via a credit card. Simply contact us and schedule an appointment to buy your tickets. We’ll need the following information to hold your tickets and make sure that everything is ready when you arrive.

How many tickets you would like to buy.
The date of your prom.
The nightclub you would like to attend.
Whether you’re buying General Admission or VIP tickets.
Call (212) 851-6455 in order to make an appointment and swing by to get your after prom tickets.

Which DJ will be at my after prom?2017-11-11T09:43:27+00:00

The music we plays at the after proms is usually one of the mains concerns. Rest assured, our DJ’s and music are unmatched when it comes to the most recent Hip-Hop, EDM, Trap, House, Reggae and more. We usually schedule our disc jockey’s about a week prior to the actual event. Recent notable DJ’s/performers have been Cipha Sounds, Camilo, Bobby Trends, Enuff, Spin King, Chinx, Kazi, Jadakiss, Troy Ave, and more! We strive to bring the beat of the street into the after prom club. If you can’t wait for the party and want to know the most up-to-date information, feel free to contact us.

Can after prom tickets sell out?2017-11-11T09:42:40+00:00

After Prom tickets can definitely sell out! There are plenty of dates on the calendar where we will have nightclubs open for after parties but not all of the nights will be available for long. There are a few nights during the prom season where over twenty schools have the same date for prom. These nights have a very high sell out risk. In recent years, we have sold out of tickets and people were left outside of the club with no way to enter. We do not oversell any events. If a ticket is purchased, you are guaranteed admission. Therefore, if you’re sure you want to attend a certain event, purchase your tickets now to make sure you get them in time. Once an event has been sold out, you might have to make alternative after prom plans.

What if I don’t have a credit card?2017-11-11T09:38:54+00:00

If you don’t have a credit card, you can still buy tickets. This purchase can only be made by the following two methods:

1) You may purchase your tickets at our box office, which is located in Midtown Manhattan.

2) You may request a delivery and a driver will bring your tickets directly to you, collecting the payment upon delivery. This option is only available if you’re purchasing at least 15 tickets. (Some exceptions do apply)

What time does the party start and end?2018-05-09T01:49:30+00:00

For most of our events, we open at midnight and close by 4AM. We suggest that you get to the after party at about 12:30 a.m., just before the party gets rolling. By this time, the excitement will be building and upon entering you will be absorbed into the anticipated nightclub environment. You’ll have enough time to leave your prom and enjoy being chauffeur-driven to the party location. Then you’ll be able to move quickly through the line and enjoy the event.

Do we offer group discounts?2017-11-11T09:37:21+00:00

Yes! Group packages are available. We understand that some people will not be able to afford tickets at full price, and buying them as a group offers a great discount. There is a condition to group rates however. You will have to purchase a minimum of 10 tickets to qualify. If you want to gain access to an instant group rate price please visit our group rates page or call us right now at 212-851-6455. We offer the best ticket prices you’ll find anywhere.

Can I get tickets delivered to my house?2017-11-11T09:36:12+00:00

We offer a unique free delivery service for those who buy 15 or more VIP tickets to select after prom events. No matter where you are located, our drivers can delivery tickets to you anywhere in the tri-state area for free! Absolutely no charge for the delivery. If coming to our Manhattan box office or buying the tickets online is inconvenient, feel free to contact us today and setup a free delivery right to your doorstep.

Are VIP tickets really worth it?2017-11-11T09:35:09+00:00

There’s a huge difference between General Admission tickets and VIP Admission tickets. General Admission (GA) basically grants you access into the event. However, VIP admission entitles you to several other perks:

  • Line skip at the door
  • Access to the VIP areas inside the venue (usually with tables and lounge area)
  • Free water and soda all night (depending on the venue)

Although either ticket will guarantee you entrance into the after party, VIP is definitely worth it. It your prom night. VIP is only $10-$15 more per ticket. If you’re able to spend the extra money on VIP, we highly recommend it. Create a better after prom experience and enjoy it to the fullest.

Is there a dress code?2017-11-11T09:34:33+00:00